The SKCTC Library is committed to providing materials that support the academic and research needs of its students, faculty, and staff. We recognize that library materials may sometimes contain content that some individuals find objectionable or offensive. However, we also believe that it is important to support the principles of intellectual freedom and to provide access to diverse perspectives and ideas.
The purpose of this policy is to provide a procedure for addressing challenges to library materials and to uphold the principles of intellectual freedom and open access to information. A challenge is an attempt to remove or restrict materials, based upon the objections of a person or group.
Informal Complaints: Patrons with concerns or objections to library material are encouraged to speak with library staff first. Staff will listen to the patron’s concerns and provide information on library policies and procedures.
Formal Complaints: If a patron is not satisfied with the response to their informal complaint, they may file a formal complaint by completing a challenge form, which is available at the library's circulation desk. The challenge form must be signed and include specific objections to the material in question.
Review Process: Upon receipt of a formal complaint, the Director of Library Services will review the material and evaluate it based on the library's collection development policy and professional guidelines. The material will remain in the library's collection during the review process. The Director of Library Services will consult with the Learning Resources Center Committee if further guidance is necessary.
Final Decision: The Director of Library Services makes the final decision regarding challenged material. The patron who filed the complaint will be informed of the decision in writing.
Appeals: If a patron is not satisfied with the decision, they may appeal to the Vice President of Academic Affairs or a designated representative. The Vice President of Academic Affairs or representative will make the final decision regarding appeals.
Reconsideration of Challenged Material: The library may choose to re-evaluate challenged material at any time if new information becomes available or if circumstances change. The same procedures will be followed as for a formal complaint.
This policy ensures that challenges to library materials are handled in a professional and considerate manner that respects the principles of intellectual freedom and the library's mission to provide access to diverse perspectives and ideas.